Howtopreventidentitytheft

How to prevent identity theft

• Never share your personal information on the phone, fax or on social media platforms

• Verify all requests for personal information

• Store your personal and financial documentation safely

• Don't carry unnecessary personal information in your wallet or purse

• When destroying personal information, either shred or burn it

• Report a stolen or lost ID or driver's licence immediately

• Request that sensitive documents be sent via registered or door-to-door mail

• Pay attention to account cycles so that you can identify when communications intended for you, have not reached you

• Install firewall and antivirus software protection to prevent a computer virus from sending out personal information from your computer

• Choose a different PIN for your credit, cheque and debit cards, so that if you lose one, the other cards will still be safe

Do’s and Dont’s

• Never give your Online Banking username and/or password to anyone

• Never give your One Time PIN (OTP) to anyone

• Never share your token with anyone

• Never click on links in emails claiming to be from your bank (we never send links in our correspondence)

• Always ensure you use the correct URL address for your bank in your browser

• Be cautious of company names with web-based email addresses, e.g., junkmail@yahoo.com, @hotmail.com, @gmail.com, @ymail.com.

• Review your transactions regularly

• Don't expect to be selected as a winner if you haven't participated in the lottery or any competition

• When in doubt, notify us

• Never save your passwords to your browsers